Legal

Refund & Guarantee Policy

Your purchase is protected by a 7-day unconditional money-back guarantee. If the material isn't right for you, you get every cent back — no questions asked.

1. Who is eligible

Every customer who purchased directly through our official checkout is eligible, as long as the request is made within 7 calendar days of the purchase confirmation. Purchases made through third parties, unauthorised resellers or shared accounts are not covered.

2. How to request your refund

• 1.Send an email to youraccess.help@gmail.com with the subject "Refund Request".
• 2.Include the email address and full name used at checkout, plus your order or transaction number.
• 3.You'll receive a confirmation reply within 24 business hours, and the refund is issued right after.

3. Processing time

Refunds are approved and submitted within up to 5 business days after your request is received. The amount is returned through the same payment method used at checkout. Depending on your bank or card issuer, it may take one additional billing cycle for the credit to appear on your statement.

4. Access after a refund

Once a refund is issued, your access to the product and any bonuses is revoked, and you must delete any downloaded material in your possession, whether in electronic or printed format.

5. Requests after 7 days

After the 7-day window, refunds are no longer guaranteed. Even so, we review exceptional cases — such as duplicate charges, unauthorised transactions or technical issues that prevented access — individually and in good faith. Contact support and we will help you.

6. Duplicate or incorrect charges

If you were charged more than once for the same order, contact us with the transaction details. Duplicate charges are refunded in full regardless of the 7-day window.

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